privacy policy

How Volteura Ltd collects, stores, and handles your data — under UK GDPR.

last updated: march 2026

1. Who we are

Volteura Ltd (Company No. 16908597) is a London-based managed stack company registered in England and Wales. When we refer to “we”, “us”, or “our”, we mean Volteura. Our contact email is team@volteura.co.uk.

2. Information we collect

We collect information you provide directly:

• Name, email, and company name when you contact us or book a call
• Business workflow information shared during discovery calls
• Payment information processed securely through our payment provider

We automatically collect:

• Basic analytics data (pages visited, time on site) via our website’s built-in analytics
• IP address and browser information for security purposes

3. How we use your information

• To respond to your enquiries and provide our services
• To process payments and manage your account
• To send service-related communications (not marketing)
• To improve our website and services

We do not sell your data. We do not send marketing emails unless you explicitly opt in.

4. Data storage and security

Client stack data is processed on dedicated, isolated infrastructure managed by Volteura. We use API keys and OAuth tokens for all integrations — we never store or request your passwords. Data is stored securely within the UK / EEA.

5. Your rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, email team@volteura.co.uk.

6. Data controller & retention

The data controller responsible for your personal data is Volteura Ltd, contactable at team@volteura.co.uk. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically for the duration of our business relationship plus 6 years to comply with UK legal requirements. After this period, your data is securely deleted.

7. Cookies

This site uses essential cookies required for the website to function. We do not use third-party tracking cookies or advertising pixels.

8. Third parties

We use the following third-party services:

• Shopify — website hosting and payment processing
• Calendly — appointment scheduling

Each has its own privacy policy governing its use of your data.

9. Your right to complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

10. Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated date.

11. Contact

For privacy-related questions: team@volteura.co.uk